Contact information
CONTACT INFORMATION
Last updated: October 29, 2026
VIREVAMARKET is an online retail store operated by Shenzhen Chaoxian Network Technology Co., Ltd.
Shenzhen Chaoxian Network Technology Co., Ltd. is responsible for the operation of virevamarket.com, including product sales, order processing, customer service, returns, refunds and other customer-related transactions conducted through this website.
Brand Name:
VIREVAMARKET
Legal Company Name:
Shenzhen Chaoxian Network Technology Co., Ltd.
Business Address:
44th Floor, Shenzhen Metro Real Estate Building, No. 6011-8 Shennan Boulevard, Tian’an Community, Shatou Subdistrict, Futian District, Shenzhen, Guangdong Province, China
Customer Support Email:
service@virevamarket.com
Customer Service Hours:
Monday to Friday, 9:00 AM–6:00 PM (EST)
Response Time:
We aim to respond to customer inquiries within 24 hours.
Website:
https://virevamarket.com
ORDER SUPPORT
When contacting us about an existing order, please provide:
• Your order number;
• The email address used during checkout;
• The name of the product involved; and
• A brief description of your question or concern.
For damaged, defective, incorrect or incomplete products, please also provide clear photographs or videos where relevant.
RETURN ADDRESS NOTICE
Please do not send returns to our business registration address.
The appropriate return warehouse may vary depending on the product, order and delivery destination.
Before returning any product, contact service@virevamarket.com and wait for return approval, the applicable return warehouse address and return instructions.
PRIVACY REQUESTS
For questions about personal information, privacy rights, data access, correction or deletion requests, contact:
Please write “Privacy Request” in the subject line and provide enough information for us to verify and process your request.
CUSTOMER COMPLAINTS
For complaints relating to products, payments, shipping, returns or customer service, contact:
We will review the information provided and aim to respond within 24 hours.